Strengthening PAGCOR Regulatory Standards Across the Philippine Gaming Industry
The Philippine Amusement and Gaming Corporation (PAGCOR) has secured ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches, highlighting the agency’s commitment to internationally recognized quality standards.
The Philippine gaming regulator received the certification from DQS Certification Phils. Inc. during a ceremony at its Corporate Office in Pasay City, as reported by Inside Asian Gaming. The certification followed surveillance audits conducted in early March across the designated sites.
The Scope of the ISO Certification
The certified sites are Casino Filipino sites in Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World and Cagayan Valley. According to PAGCOR, the certification is valid until 22 March 2029, subject to annual surveillance audits.
Asia Casino News: A New Operational Bar
PAGCOR just set the operational bar for the Philippines — licensed operators now have a measurable standard to meet. If you’re licensed or looking to enter the Philippines, expect your processes to be benchmarked against this. Quality management is now table stakes.
Leadership Perspective on Process Consistency and Environmental Responsibility
Mr. Tengco said the certification is another milestone for PAGCOR. ‘This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR’s operations. I thank everyone who worked hard to make this certification possible’. He said the certification should translate into sustained improvements in the agency’s systems and processes.
‘ISO certification provides a framework for strengthening our processes, improving efficiency and ensuring greater consistency and accountability in the way we deliver our mandate,’ he added.
Mr. Tengco also called on PAGCOR personnel to support the implementation of the agency’s Quality and Environmental Management System and its environmental sustainability initiatives. ‘Quality and environmental responsibility must be part of our continuing work. I encourage everyone to contribute to these efforts,’ he said.
Leo Falsafi is a digital marketing veteran and senior journalist at Virlan.co, where he covers the intersection of digital marketing, gaming, and breaking US trending news. With nearly two decades of hands-on experience in SEO and digital strategy, Leo has consulted for and scaled hundreds of companies. His deep industry roots allow him to deliver sharp, fact-checked insights and analysis on the trends shaping today's digital landscape.